What is "mAh" and how much do I need?
"mAh" stands for milliampere-hour and measures the battery capacity.
2000-3000 mAh: Good for a partial emergency boost (approx. 50-80% charge for a smartphone).
5000 mAh: Standard size, usually provides 1 full charge for most modern phones.
10,000+ mAh: Heavy duty (like the Buster or Bolt), capable of charging a phone 2-3 times or even charging a tablet.
Can I take these power banks on a plane?
Yes, generally. Airlines typically allow power banks in carry-on luggage only (not checked baggage), provided they are under a certain watt-hour limit (usually 100Wh). Most of our promotional power banks, including the 10,000mAh models, are well within these safety limits. Always check with the specific airline
Does the wireless charging work with all phones?
Our wireless power banks (like the Norfolk or Dynamo) use the Qi wireless standard. This works with most modern smartphones (iPhone 8 and newer, Samsung Galaxy S8 and newer). Magnetic models (like the Hayward) are specifically designed to align with iPhone 12/13/14 MagSafe models but can often wirelessly charge other Qi phones flat.
What is the best way to brand a power bank?
For metal bodies (like the Octavius), Laser Engraving gives a premium, permanent finish. For plastic or wheat straw bodies, Pad Printing or Digital Print allows for vibrant colours. The Oatley model features a special laser-engraved area that lights up with an LED backlight for a "wow" factor.
Will I see a digital proof of my logo before you print?
Yes, always. We understand that your brand guidelines are strict. Before a single unit is printed, our design team provides a comprehensive digital mockup showing exactly how your logo will look on the power bank. We only proceed to production once you are 100% happy with the positioning and colour.
Can you deliver to multiple office locations?
Yes, we can manage complex logistics. If you need to distribute tech packs to various school campuses or branch offices across Sydney, Melbourne, and Brisbane, we can split the shipment for you. We ensure your merchandise arrives safe and sound, wherever it is needed.
Are the charging cables included?
Yes, almost all our power banks come with a standard charging cable (usually USB to Micro-USB or Type-C) to charge the power bank itself. Some advanced models like the Faraday Power Bank feature built-in cables (Lightning, Type-C, Micro-USB) so the user doesn't need to carry extra cords.
How does your Price Beat Promise work?
It is simple. If you find the exact same power bank with the same branding specifications quoted cheaper by another Australian supplier, we will beat that price. We want to give you the best value and service without making you pay extra. This helps your marketing budget go further.